Generational Differences within the FD
Technical Bulletin Last updated 03/24/2014The problem was that company officers within the Lenexa Fire Department (LFD) were struggling to understand members of their companies when a significant age gap was present, possibly due to generational differences, resulting in some frustrations and occasional inefficiencies within the work groups. The purpose of this research project was to identify whether significant generational differences existed within the LFD or whether it was largely an issue of incorrect perception. A descriptive research approach to include a literature review and questionnaire (with three additional 'perception' variations) were utilized to answer the following questions; what was the current overall generational make-up of the LFD?; what were the personal preferences of LFD members in areas related to some of the more commonly accepted differences in the generations?; what were the LFD members perceptions of preferences in regards to other generations? The results indicated that there was very little difference in regard to the preferences of the different generations within the LFD but there was substantial difference in the perceptions of other generations in comparison to baselines. Thus indicating the problem to be more of a perception issue than one of reality. These results varied with those found in the literature review. Recommendations included informal company discussions, formal officer training and consideration of generational make-up in the composition of committees and special project teams.
Need Help Finding Something?
Our guided search will walk you through all the content available on ResponderHelp,
and get you to what you need fast.Get Started Now