Meeting the Needs of the Community

Technical Bulletin Last updated 04/07/2014
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Current figures estimate there are 7 to 8 million individuals with intellectual disabilities (ID) living in the United States and nearly 80-85% are unemployed. The problem is South Metro Fire Rescue Authority wishes to partner with social service agencies to explore employment opportunities for people with ID, but has no experience in this area. The purpose of this research was to explore employment opportunities at South Metro Fire Rescue Authority (SMFRA) that meet the needs of the department and the skill set(s) of the intellectually disabled community. The descriptive research method was used. The research questions examined (a) the primary skill set(s) of the ID population, (b) what employment opportunities are available at SMFRA which matched their skillset(s), (c) What support services were available from the ID community, and (d) what employment opportunities in other organizations were available for this population. Procedures included a survey of staff employees of SMFRA to determine needs of the organization that could become potential job opportunities and a pilot study was primarily used to determine receptiveness of the organization to the program. The employee survey suggested many needs from multiple departments/bureaus with an overwhelming need for administrative work. The pilot study results were overall very positive in terms of organizational receptiveness and receptiveness to continuing and expanding the program to other parts of the organization. Based on the results of the study the following recommendations were made: (a) create one or two administrative positions and hire a full or part-time receptionist; (b) continue with the pilot program to gain more experience; (c) move forward with Executive Team approval; (d) continue to work with non-profit employment vendors for their expertise in job matching, on-the-job training, coaching, and experience working with the ID population; and (e) develop job descriptions containing essential job functions for the positions being considered. Further research needs to be conducted to determine if other fire departments in the nation have hiring programs for the disabled population.

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